How to manage your Chartimatic subscription and plan
You can manage your Chartimatic subscription—view your current plan, change tiers, update billing details, or cancel—directly from your account settings. This guide explains where to find those controls and what happens when you upgrade, downgrade, or cancel.
Where to find subscription settings
Your subscription and billing settings are located in your account or workspace settings. Look for a Billing, Subscription, or Plan section in the sidebar or settings menu.
How to upgrade your plan
To upgrade, go to your billing settings and select the plan you want to move to. Upgrades typically take effect immediately, and you’ll be charged a prorated amount for the remainder of your current billing cycle.
How to downgrade your plan
To downgrade, select a lower-tier plan in your billing settings. Downgrades usually take effect at the end of your current billing cycle to avoid losing access to features mid-month.
How to update billing details
You can update your payment method, billing email, and invoice details in the billing settings section. Changes to your payment method take effect on the next charge.
How to cancel
To cancel your subscription, go to your billing settings and select Cancel subscription. Follow the confirmation steps. You’ll typically keep access to Chartimatic until the end of your already-paid billing period.
FAQ
See the frequently asked questions below for more details on managing your subscription.
What’s next
- View pricing to compare available plans
- Set up a new Shopify brand if you’re just getting started
- Learn how daily briefings work
- Log in to your account to manage your subscription now
Frequently asked questions
Where can I see my current Chartimatic plan?
You can see your current plan, price, and key limits in the Billing or Subscription section of your account or workspace settings.
When do plan changes take effect?
Upgrades often take effect immediately with prorated billing, while downgrades may apply at the next renewal to prevent unexpected feature loss mid-cycle. Check the confirmation text before you finalize changes.
How do I cancel my Chartimatic subscription?
Use the Cancel subscription option in your billing settings and complete the confirmation steps. You’ll typically keep access until the end of the already-paid billing period.
What happens to my data after I cancel?
Your historical data and configurations are usually retained for a period, though access may be limited. Check your plan terms or contact support if you need a specific retention guarantee.
Can I change my billing frequency (monthly vs annual)?
In many setups you can switch billing frequency when changing plans. The new frequency will apply starting with your next billing cycle.