How to connect Shopify to Chartimatic
Connecting Shopify to Chartimatic lets you pull live store sales, orders, and key ecommerce metrics directly into your daily AI briefing so you don’t have to bounce between dashboards every morning. Once connected, Chartimatic combines your Shopify data with channel and industry context to highlight what changed and what to do next.
Why connect Shopify to Chartimatic
If Shopify is the source of truth for your store revenue, Chartimatic needs that connection to give you a complete picture of performance. Without it, you only see partial trends from ads or email, not the full impact on sales.
You should connect Shopify if you:
- Want a single morning summary instead of logging into multiple dashboards
- Need to see how paid, organic, and email channels convert into actual orders
- Report performance to a founder, CMO, or investors and need a reliable daily snapshot
Step-by-step: connect Shopify
- Open integrations. Go to your Chartimatic workspace and open the Integrations page from the left sidebar or settings menu.
- Click Connect Shopify. Find the Shopify card in the available integrations list and click Connect.
- Select the correct store. If you manage more than one Shopify store under the same email, make sure you pick the right one from the store selector.
- Approve permissions. Shopify will ask you to approve read access to orders, products, and store information. Accept the permissions to continue.
- Wait for the initial sync. Chartimatic will begin pulling your historical data. Most stores see data within a few minutes, though very large catalogs may take longer.
- Check for errors. If the connection fails, verify that you’re logged into the correct Shopify account and that your store plan supports third-party app installs. Retry the connection or contact support if the issue persists.
Example: new Shopify brand setup
A DTC skincare brand was spending 30 minutes each morning copying numbers from Shopify, Google Ads, and Klaviyo into a spreadsheet. After connecting Shopify to Chartimatic, their first briefing showed revenue compared to the previous week, top-selling products, and channel contribution—all in plain language. Setup took under five minutes and immediately replaced the manual routine.
FAQ
See the frequently asked questions below for more details on connecting Shopify to Chartimatic.
What’s next
- Connect Google Analytics to add traffic and conversion context to your briefings
- Connect Google Ads to see ad spend and ROAS alongside revenue
- Connect Klaviyo to include email and SMS performance
- Learn how daily briefings work
- Visit pricing to see available plans
Frequently asked questions
Can I connect more than one Shopify store to Chartimatic?
Yes, you can typically connect multiple Shopify stores, either into one workspace or into separate workspaces, depending on your current account model. Check your plan limits for the maximum number of stores you can connect.
Does connecting Shopify to Chartimatic affect my store speed?
No. Chartimatic reads data via Shopify’s APIs and does not inject scripts into your storefront theme, so it should not impact page load speed or customer experience.
What permissions does Chartimatic need in Shopify?
Chartimatic usually requires read access to orders, products, and basic store information so it can calculate revenue, AOV, and related metrics. It does not need access to change your theme or charge your customers.
Can I disconnect Shopify from Chartimatic later?
Yes. You can disconnect Shopify at any time from the Chartimatic integrations page and/or uninstall the app from your Shopify admin. Once disconnected, new data will stop syncing, and some briefings or dashboards may show partial information.
How long does it take for Shopify data to appear?
Most stores see an initial batch of data within a few minutes after connecting. For larger historical datasets, the full import can take longer, but ongoing incremental updates are typically much faster.